Operational Governance

Policies & Procedures

Turn written rules into assigned, acknowledged, versioned, and verifiable operating controls.

Control File

Open the rule, owner, version, evidence, and operating consequence from one row.

Each action opens the actual policy PDF. Hover through the control file to see the operating record behind the rule: version state, owner, acknowledgment, review status, and exception path.

PolicyCategoryVersionEffectiveOwnerAcknowledgmentReviewAction
Driver Qualification PolicyDriversv3.2Jul 1, 2026Driver file ownerCompleteCurrentOpen PDF
Pre-Trip Evidence StandardSafetyv2.4Jun 15, 2026Safety leadReviewDueOpen PDF
HOS Escalation ProcedureDispatchv2.1May 30, 2026Dispatch managerIn ProgressCurrentOpen PDF
Cargo and Seal VerificationClaimsv1.8May 20, 2026Operations leadCompleteCurrentOpen PDF
Claims and Incident ResponseSafetyv2.0Apr 28, 2026Safety leadReviewAt RiskOpen PDF
Billing Packet RequirementsBillingv3.0Jun 10, 2026Billing ownerCompleteCurrentOpen PDF
Driver Pay and Settlement Calculation PolicyPayroll & Settlementsv1.0Jul 16, 2026Payroll administration ownerCompleteCurrentOpen PDF
Payroll Exception and Reimbursement Review ProcedurePayroll Supportv1.0Jul 16, 2026Payroll support ownerCompleteCurrentOpen PDF
Accounts Receivable and Aging Follow-Up ProcedureAccounts Receivablev1.0Jul 16, 2026Accounts receivable ownerCompleteCurrentOpen PDF
Vendor Bill and AP Approval PolicyAccounts Payablev1.0Jul 16, 2026AP and vendor control ownerCompleteCurrentOpen PDF
Cash-Flow Review and Owner Escalation ProcedureCash-Flow Controlv1.0Jul 16, 2026Finance review ownerCompleteCurrentOpen PDF
Factoring Packet and Payment-Path StandardFactoring & Payment Pathv1.0Jul 16, 2026Billing and factoring packet ownerCompleteCurrentOpen PDF
Driver Recruiting and Applicant Pipeline PolicyHR / Recruitingv1.0Jul 16, 2026Recruiting ownerCompleteCurrentOpen PDF
Driver Onboarding and First-Load Release ProcedureHR / Onboardingv1.0Jul 16, 2026Onboarding ownerCompleteCurrentOpen PDF
Employee Relations and Corrective Action ProcedureHR / Employee Relationsv1.0Jul 16, 2026Employee relations ownerCompleteCurrentOpen PDF
Compensation and Benefits Coordination PolicyHR / Compensation & Benefitsv1.0Jul 16, 2026Compensation and benefits ownerCompleteCurrentOpen PDF
Training Development and Policy Acknowledgment StandardHR / Trainingv1.0Jul 16, 2026Training ownerCompleteCurrentOpen PDF
Leave Return-to-Duty and Work Status Review ProcedureHR / Work Statusv1.0Jul 16, 2026Work status ownerCompleteCurrentOpen PDF
Worker Classification and Contractor Documentation PolicyHR / Contractor Documentationv1.0Jul 16, 2026Worker documentation ownerCompleteCurrentOpen PDF
Document Retention StandardRecordsv1.6Mar 31, 2026Business operationsIn ProgressDueOpen PDF
Access and Data GovernanceGovernancev1.9Jul 8, 2026Governance ownerCompleteCurrentOpen PDF

Actual policy documents

The library opens the controlling rule instead of redirecting to another story page.

Each document identifies purpose, scope, owner, required evidence, decision rule, exception path, review cadence, and the connected operating record.

Demo policy language only. A carrier should validate final procedures against its operations, contracts, insurance requirements, and applicable federal, state, customer, and internal compliance obligations.

BOF-POL-001 / Drivers

Driver Qualification Policy

Complete 44-page driver qualification policy for file readiness, assignment eligibility, owner review, acknowledgments, exceptions, and operating consequences.

BOF-POL-002 / Safety

Pre-Trip Evidence Standard

Complete 44-page standard for pre-trip evidence, release proof, equipment condition, cargo photos, seal control, securement, and exception routing.

BOF-POL-003 / Dispatch

HOS Escalation Procedure

Complete 43-page procedure for HOS availability, ELD status, ready-again timing, dispatch escalation, reassignment, and customer-impact routing.

BOF-POL-004 / Cargo & Claims

Cargo and Seal Verification

Complete 44-page verification policy for seal numbers, cargo condition, securement evidence, receiver exceptions, claim exposure, and settlement impact.

BOF-POL-005 / Safety

Claims and Incident Response

Complete 37-page response policy for incidents, evidence intake, claim notes, corrective action, dispatch consequence, and settlement hold visibility.

BOF-POL-006 / Billing

Billing Packet Requirements

Complete 38-page billing packet policy for rate confirmations, POD/BOL, invoice proof, accessorial support, factoring context, and payment-path holds.

BOF-POL-009 / Payroll & Settlements

Driver Pay and Settlement Calculation Policy

Complete 25-page blended policy for employee, contractor, and owner-operator pay logic, carrier rule overlays, settlement calculation support, owner approval, and net-after-driver-pay visibility.

BOF-POL-010 / Payroll Support

Payroll Exception and Reimbursement Review Procedure

Complete 25-page blended procedure for detention, stop pay, reimbursements, deductions, benefit deductions, correction requests, pay holds, cutoff timing, and worker communication records.

BOF-POL-011 / Accounts Receivable

Accounts Receivable and Aging Follow-Up Procedure

Complete 25-page blended procedure for invoice aging, customer disputes, missing POD/proof, factoring context, last-touch/next-touch follow-up, and owner escalation.

BOF-POL-012 / Accounts Payable

Vendor Bill and AP Approval Policy

Complete 25-page blended AP control policy for vendor bills, receipts, work orders, recurring vendors, repair/fuel/toll/insurance costs, approval thresholds, disputes, and payment status.

BOF-POL-013 / Cash-Flow Control

Cash-Flow Review and Owner Escalation Procedure

Complete 25-page blended procedure for blocked dollars, ready-to-release dollars, AP pressure, AR aging, payroll exceptions, held settlements, factoring status, and executive escalation.

BOF-POL-014 / Factoring & Payment Path

Factoring Packet and Payment-Path Standard

Complete 25-page blended standard for factoring packets, customer portals, direct billing, broker payment paths, packet rejection reasons, proof requirements, and settlement impact.

BOF-POL-015 / HR Recruiting

Driver Recruiting and Applicant Pipeline Policy

Complete 25-page blended policy for candidate intake, recruiting source, screening status, communications, DQF handoff, onboarding routing, and hiring-decision boundaries.

BOF-POL-016 / HR Onboarding

Driver Onboarding and First-Load Release Procedure

Complete 25-page blended procedure for first-load readiness, DQF handoff, training, payroll setup, safety acknowledgment, equipment needs, and dispatch release.

BOF-POL-017 / HR Employee Relations

Employee Relations and Corrective Action Procedure

Complete 25-page blended procedure for employee relations intake, coaching, complaints, corrective action, manager follow-up, confidentiality boundaries, and operating impact.

BOF-POL-018 / HR Compensation & Benefits

Compensation and Benefits Coordination Policy

Complete 25-page blended policy for compensation support, benefits coordination, deductions, reimbursement handoff, payroll interface, and professional-decision boundaries.

BOF-POL-019 / HR Training

Training Development and Policy Acknowledgment Standard

Complete 25-page blended standard for role-based training, policy acknowledgment, coaching records, renewal reminders, safety learning, and audit evidence.

BOF-POL-020 / HR Work Status

Leave Return-to-Duty and Work Status Review Procedure

Complete 25-page blended procedure for leave status, return-to-duty review, restricted duty, availability, payroll impact, and dispatch readiness boundaries.

BOF-POL-021 / HR Contractor Documentation

Worker Classification and Contractor Documentation Policy

Complete 25-page blended policy for employee, contractor, owner-operator, carrier-linked, and aggregator-linked documentation, pay setup, and classification-review routing.

BOF-POL-007 / Records

Document Retention Standard

Complete 37-page retention standard for document type, version, source, owner, superseded records, evidence quality, and retention exceptions.

BOF-POL-008 / Governance

Access and Data Governance

Complete 41-page governance policy for role access, data authority, approvals, offboarding, sensitive record control, and audit traceability.

BOF-POL-001 / Drivers

Driver Qualification Policy

Updated trucking policy document for driver qualification, file readiness, dispatch eligibility, recurring review, and qualification evidence control.

BOF-POL-002 / Safety

Pre-Trip Evidence Standard

Updated trucking policy document for pre-trip proof, equipment evidence, securement support, exception routing, and release documentation.

BOF-POL-003 / Dispatch

HOS Escalation Procedure

Updated trucking procedure for HOS availability, ELD review, ready-again timing, dispatcher escalation, reassignment, and customer impact.

BOF-POL-004 / Cargo & Claims

Cargo and Seal Verification

Updated trucking policy document for seal verification, cargo condition, securement evidence, receiver exceptions, and claim exposure.

BOF-POL-005 / Safety

Claims and Incident Response

Updated trucking response policy for crash notice, cargo claim intake, evidence preservation, corrective action, and settlement impact.

BOF-POL-006 / Billing

Billing Packet Requirements

Updated trucking policy document for packet assembly, rate confirmation, POD/BOL, accessorial support, factoring context, and release readiness.

BOF-POL-007 / Records

Document Retention Standard

Updated trucking retention standard for source documents, operating evidence, superseded records, owner responsibility, and audit traceability.

BOF-POL-008 / Governance

Access and Data Governance

Updated governance policy for access roles, data authority, sensitive records, approval evidence, offboarding, and audit control.

BOF-POL-022 / Maintenance

Fleet Maintenance and Asset Management

New trucking policy document for preventive maintenance, DOT annual inspection tracking, DVIR defects, repairs, tires, and unit lifecycle control.

BOF-POL-023 / Safety SMS

Safety Management and SMS Compliance

New trucking policy document for SMS monitoring, roadside inspection handling, DataQ review, corrective action, and safety evidence control.

BOF-POL-024 / Insurance

Insurance Management and COI Control

New trucking policy document for policy renewals, COI requests, BMC filings, coverage requirements, claims routing, and evidence control.