Aggregators and affiliated carriers often run the same recruiting, qualification, dispatch administration, documentation, and settlement tasks in parallel. BOF consolidates that work into shared workflows and controls.
Outsourced transportation back-office operations
Enterprise back-office operations for aggregators and carriers
BackOfficeFleet performs centralized recruiting, compliance, dispatch administration, documentation, safety, settlements, and financial support—so networks scale without duplicating admin teams.
Dispatch stays with the carrier. BOF does not become the broker, marketplace, or motor carrier of record. Technology supports our operators; the service is managed back-office execution.
- Recruiting & onboarding
- Qualification & compliance
- Dispatch administration
- Documentation & vault
- Settlements & payroll support
What is BackOfficeFleet?
Outsourced back-office operations for transportation businesses.
BackOfficeFleet is a service organization—not a software vendor. We perform the administrative work transportation aggregators and carriers would otherwise staff, duplicate, and reconcile across disconnected tools. Technology helps us enforce standards; trained operators deliver the work.
Trained back-office staff, standardized processes, and operational tooling support multiple transportation businesses from one service organization—so each network gains depth without building a full internal admin bench.
BOF uses systems to enforce records, route exceptions, and keep proof attached to movements. The principal offering is managed operations—not a software subscription sold on its own.
What BOF performs
Comprehensive back-office functions across the transportation lifecycle.
Scope is agreed with each customer. BOF does not claim every integration or workflow is live for every network on day one—we implement and operate against a defined service plan.
- Driver recruiting and onboarding
- Driver qualification and compliance
- Fleet activation and operational readiness
- Dispatch and load administration
- Document collection and management
- Safety and regulatory administration
- Settlement processing
- Payroll and financial administration
- Accounting and bookkeeping support
- Operational exception management
- Customer communications and administrative support
How work is organized
Pre-trip, in-route, and post-trip administration—under one service team.
BOF aligns recruiting, compliance, dispatch support, documentation, and financial administration to the same movement record so aggregators and carriers are not chasing parallel spreadsheets.
Pre-trip
People, equipment, and paperwork are ready before freight moves.
- Driver qualification and credential tracking
- Onboarding and document collection
- Equipment readiness and activation checks
- Dispatch preparation and assignment administration
In-route
Coordination and evidence stay connected while the load is active.
- Operational coordination and status follow-through
- Exception management with accountable owners
- Documentation and proof collection
- Shipment visibility tied to administrative next steps
Post-trip
Close the movement in finance and reporting—not in scattered inboxes.
- Proof-of-delivery and packet administration
- Settlements, deductions, and pay alignment
- Financial processing and reconciliation support
- Reporting inputs for network and carrier leadership
Who we serve
Built for aggregators, their carriers, and fleet operators.
Primary customers are transportation aggregators and the independent carriers in their networks. BOF also supports fleet operators that need the same depth of back-office execution without building it entirely in-house.
- 1Transportation aggregator or network
Owns customer relationships, freight access, and carrier affiliations.
- 2Affiliated independent carriers
Operate equipment and dispatch; remain responsible for their regulatory obligations.
- 3BackOfficeFleet
Performs centralized back-office operations—recruiting through settlements—using trained staff, workflows, and supporting technology.
Service pillars
Managed operations across compliance, finance, people, and procurement.
BOF connects the systems a customer already uses and performs the administrative work around readiness, proof, settlements, and exceptions. Scope varies by engagement; we do not imply every pillar is fully live for every network on day one.
Operations & Compliance
Maintain driver qualification files (DQF), credential expiration dates, safety event tracking, out-of-service maintenance follow-up, and audit-ready compliance records connected directly to dispatch readiness.
Open Operations & ComplianceFinance & Accounting
Connect load execution directly to driver settlements, payroll administration, deductions, customer invoicing, factoring proof packets, accounts receivable, and financial reporting.
Open Finance & AccountingPeople & HR
Administer the complete driver lifecycle from candidate recruiting handoffs and onboarding document collection through performance coaching, training compliance, and benefits coordination.
Open People & HRProcurement & Savings
Organize procurement infrastructure across fuel purchasing programs, supply chain requests, vendor relationship management, equipment orders, and operating cost controls.
Open Procurement & SavingsWe save you money
Estimate operating drag from your own assumptions.
Change the fleet size, load volume, and pain levels. The result is a directional model of insurance posture, dispute exposure, revenue at risk, and settlement drag. It is an estimate, not a verified customer outcome and not a savings guarantee.
Fleet economics · directional model
Translate operational pain into the same savings categories BOF uses in the demo command center—insurance posture, legal exposure, revenue at risk, and settlement drag. Tune inputs to match your network; results are illustrative, not a guarantee.
Fleet profile
Rough count is fine — we use this to contextualize admin load, not as a direct multiplier in the BOF formulas.
Med cards, MVR, CDL renewals, internal policy variance.
Disputes, rework, shipper chargebacks, or finance holds tied to weak proof.
Dispatch coordinators, safety admins, settlement analysts — fractional FTE ok (e.g. 2.5).
Strategic output appears here
Enter your fleet profile and select pain levels that match what your operations and finance teams see today—then run the model.
Assess the operation
Walk the operation and keep the answers in this browser.
The assessment validates each step and shows a completion summary. There is no verified public intake service on this site, so the answers are stored in this browser and are not sent to BOF. Use the summary with your BOF contact, or continue to the qualification page.
Consultative intake · 8 steps
Fleet Operations Assessment
Structured like the conversations BOF runs with elite fleets—dispatch, compliance, proof, and settlements in one thread. Progress saves automatically in your browser.
Step 1 of 8
Fleet scale
Demo the difference
A sample operating picture, labeled as a sample.
The counts below are illustrative. They are not a live customer fleet and they are not production totals.
Sample operating snapshotNot live fleet data
Drivers at Risk0Readiness / safety review · DEMOLoads at Risk0Load execution exceptions · DEMOClaims Exposure$0kProof / claims queue · DEMOMoney at Risk$0kSettlement / cash holds · DEMO
These counts are a labeled sample. They are not production fleet totals. Each card opens an existing BOF route.
Existing BOF demonstrations
Watch the operating walkthroughs already produced for BOF.
These are the existing BOF demonstration videos, including the aggregator walkthrough. They are not a separate analytics recording.
Information becomes action when the operating layer owns the next move.
Supporting technology helps BOF operators see signals and assign next actions. This preview uses existing BOF demo routes—it is not a live production fleet feed.
BOF Control Tower
Demo snapshotReadiness
Driver readiness issue
HOLD
Load
Load exception
L001
Proof
Proof gap
GAP
Settlement
Settlement hold
$180
Cash
Cash exposure
MAR
Illustrative preview only — not LIVE BOF operational data or live fleet counts. Clickable demo paths show how owners, proof, route response, payment holds, and next actions appear in the Command Center.
Who BOF serves
Built for businesses that move, manage, or coordinate transportation
Aggregator / carrier network
Centralize back-office execution across affiliated carriers without rebuilding admin in every entity.
Affiliated independent carrier
Stay focused on dispatch and equipment while BOF administers qualification, documentation, and settlements support.
Private fleet operator
Add disciplined recruiting, compliance, dispatch administration, and financial processing without enterprise headcount.
Broker / 3PL with carrier relationships
Align carrier operations to customer commitments with shared back-office infrastructure.
The fragmentation problem
Specialized tools multiply. Back-office work still needs owners.
The problem is rarely a missing login—it is the recruiting, qualification, documentation, settlement, and exception work that must happen between systems, every day, for every carrier.
Driver verification
Compliance
DQF
Inspections
Telematics / ELD
HR / Payroll
Accounting / ERP
Insurance / Risk
Dispatch
Documentation
Settlements
BOF vs specialized providers
BOF does not replace every specialized provider. We operate the back office around them.
Verification, compliance, inspections, telematics, HR, payroll, accounting, ERP, insurance, and dispatch platforms each have a role. BOF supplies trained administrators, workflows, and controls so those signals become completed back-office work.
Specialized systems
BOF managed back office
People, workflows, readiness, proof, exceptions
One service team accountable for back-office execution.
What BOF operates
Administrative work tied to each movement
From readiness through cash—one accountable record instead of disconnected admin queues.
- 01Driver readiness
Inputs, credentials, equipment, and people are ready before work starts.
Evidence: CDL / med card / assignment eligibility. Next: Release only after readiness clears.
Open DEMO workflow→ - 02Load execution
Dispatch context, appointments, routes, and operating requirements stay connected.
Evidence: Assignment, trip release, pickup gate. Next: Blocked work stays owned.
Open DEMO workflow→ - 03Proof
Documents, photos, seals, POD, and exception evidence attach to the movement.
Evidence: POD / seal / photo packet. Next: Missing proof holds settlement.
Open DEMO workflow→ - 04Settlement
Proof, holds, deductions, accessorials, and pay stay aligned.
Evidence: Hold reason + owner. Next: Pay follows completed record.
Open DEMO workflow→ - 05Cash flow
Billing blockers, claims exposure, factoring readiness, and money at risk stay visible.
Evidence: Exposure tied to the same load. Next: Cash waits on resolved proof.
Open DEMO workflow
Operating workflows
Every number opens the workflow that owns it.
These cards use existing BOF demo/runtime routes. Hover to see the evidence that belongs to that stage.
01 ReadyDrivers (DEMO)Readiness, credentials, assignment eligibility→02 LoadDispatch (DEMO)Execution exceptions and trip ownership→03 ProofOperations VaultPOD, seals, photos, document packet→04 SettleSettlements (DEMO)Holds, deductions, pay alignment→05 CashMoney at risk (DEMO)Exposure attached to the same load→06 TowerCommand Center (DEMO)Signals with owner and next action
Exception management
Exceptions should trigger action, not an inbox search.
IssueConsequenceOwner action
Missing PODSettlement holdDocument owner assigned
Expired insuranceAssignment restrictionCarrier packet review
Equipment defectTrip release blockedMaintenance review
Carrier packet gapAssignment restrictedPacket owner assigned
Aggregator / carrier network
You may already have the freight. BOF provides the back-office capacity.
Aggregators and logistics businesses often already have customers, freight, and carrier relationships. BOF performs the recruiting, qualification, documentation, dispatch administration, and settlement support those networks would otherwise build internally—at scale across affiliates.
The underlying carrier remains responsible for its own legal and regulatory obligations. BOF coordinates the operating environment; BOF does not become the carrier.
Talk to BOF about a carrier networkCustomers / freight
Aggregator / logistics business
BOF back-office operations
Independent carriers / specialized providers
Managed back-office support
Technology-enabled back-office support when your team needs more operating capacity
BOF can support platform access, implementation, workflow configuration, and managed operational functions without becoming the carrier, employer, insurer, law firm, accounting certification provider, or regulatory authority.
HR / onboarding administration
Driver qualification workflows
Compliance administration
Carrier onboarding
Safety workflow support
Maintenance monitoring
Documentation / proof administration
Settlement administration
Financial workflow coordination
Exception management
Operational support
Deployment
Deploy an operating environment without building the entire technology stack yourself.
BOF can be deployed around the systems a customer already uses or the specialized infrastructure it selects. The objective is one operating environment around the stack that fits the business.
01
Assess
02
Configure
03
Connect
04
Operate
Fleet Intelligence
A late delivery should never be a surprise.
GPS tells you where the truck is. BOF tells you what that means for the operation—and what needs to happen next.
Next step
Tell BOF about your network, carriers, and back-office pressure.
Use the contact inquiry form to describe your operation. BOF routes qualified requests through the same intake workflow used for customer inquiries—no separate lead form.