A controlled accessorial record.
Arrival, departure, delay reason, appointment notes, photos, and customer or broker approval are captured.
Accessorial Workflow
Detention records with the evidence to support the charge.
BOF connects appointment time, arrival, departure, site notes, rate confirmation terms, customer approval, driver impact, and invoice readiness so detention does not disappear into a note thread.
Terms are checked before billing.
BOF compares detention evidence against the rate confirmation and routes missing approval to the owner.
Detention affects invoice and driver pay.
The record feeds billing packets, settlements, customer communication, and exception history.
- Capture time evidence.
Record appointment, arrival, loaded/unloaded, release, and delay reason.
- Confirm terms.
Match free time, rate, approval requirements, and customer/broker instructions.
- Release to billing or review.
Move approved detention to packet preparation or route missing proof to an owner.