Customer Copilot Advocate

Customer operating guidance

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Customer Portal

Controlled visibility into shipments, proof documents, exceptions, claims, and invoice readiness.

DEMO data. The customer, shipments, proof, and invoice status on this page are synthetic BOF demo data. This public page does not read live BOF load records.

This page remains the thinner demo-load visibility portal. The richer customer workspace (intake, quote, assignment, BOL packet, tracking, billing) is at /customer-portal. This page is not deleted.

Apex Foods
Demo Customer Portal — Apex / BOF JSON customer-visible loads (DEMO_CUSTOMER_PROFILE). This is not the Prairie View / BOF-LD-86240 walkthrough at /customer-portal.
3
Active Loads
0
Delivered This Week
286
Documents Available
3
Exceptions / Claims
9
Invoices Ready

Live shipment status

Live shipment status is not shown on this public demo portal. Customers receive live status through BOF Support until customer sign-in is available.

Exceptions and Claims

L001
Shipment requires attention
Acme Distribution - Cleveland, OH → Metro Fulfillment - Dallas, TX
BOF is reviewing shipment proof or operating status. Customer action required: No.
View shipment status and proof →
L002
Shipment requires attention
Midwest Foods - Chicago, IL → South Hub DC - Memphis, TN
BOF is reviewing shipment proof or operating status. Customer action required: No.
View shipment status and proof →
L005
Shipment requires attention
Rapid Parts - Memphis, TN → Delta Retail DC - Nashville, TN
BOF is reviewing shipment proof or operating status. Customer action required: No.
View shipment status and proof →

Invoice / Receivables Status

Invoice Ready
Ready for customer review
Ready
9 invoices ready for customer access
Submitted
Invoice packet submitted for customer review
Submitted
9 invoice packets submitted or ready for review
Pending POD
Awaiting proof of delivery
Pending
2 loads awaiting delivery proof

Controlled Access

Customers see only shipments, documents, proof, and billing status BOF exposes to them. Internal payroll, driver HR, compliance, and back-office controls remain restricted to manager portal.

Need help with a shipment, invoice, or proof packet?

Contact BOF Support for customer questions and requested follow-up.

Contact BOF Support
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